Quail Creek Water Company has a new automated messaging system.  The number that appears on Caller ID is 855-734-2138.  If this number shows up on your phone, it is a message from us.  This is the same number you can use to make a payment by phone with your account number.    

Create an online account on our new web portal for many options to manage your account.  Usernames cannot have spaces.  Set up a bank draft from a checking, savings, or credit card account, store a card for future one-click payments and manage your communication preferences. 

Use the Quick Pay feature to make a payment without setting up an account.

Chase Bank customers setting up ACH/Bank Drafts may notice a bank account number tied to your utility account that is different from the bank account number you entered.  This is a function of Chase Bank’s extra step to help protect against fraud.  Chase Bank has an internal mapping system that ties the account information you entered to the account information provided to us.  Please direct questions to Chase Bank.